Samsung Ativ Smart PC pro network adapter?

Question

I got a Samsung Smart PC pro, about 4 months ago. Since then, every now and again the internet connection fails. By that, i mean it connects to my set wifi network, but after opening my browser it then loses the network, although at that point it can still pick up other networks. Then I usually try to connect to another network in the area like BTwifi/openzone, which as it's connecting, it then loses all networks. Then I find the only way to fix it is to open the troubleshooter which then resets the wireless network adapter and that usually fixes the problem until I shut down the computer and open it another time and then the problem re-occurs. 
I thought it could be my home internet, however since then I've tried it on several different networks, my university wifi, my parents' home wifi etc. and the same problem occurs so I've become convinced that it's a problem with the tablet itself.
Has anyone else heard of this and are the customer service useful or should I not bother contacting them?
I can just about live with the problem, but it seems a hassle when you consider how much this tablet cost...

Paul _L_Lesley_Jr · Accepted Answer

On task bar of your computer. "left click on the five bars of your internet connection" { where it tells you connected or not connected } connected = five green bars , not connected = no bars at all .  {{ if not connected "left Click" will show you what connections you CAN connect to }}
** after the connections you can connect to are visible IS the WIRELESS one you want displayed? **
if not then you will have to do some additional work. 

A.) you will NEED the (SSID Key) and the (NETWORK Key) don't worry both are easy to find.
{{{ if you like me have AT&T UVERSE (bundled internet ,TV, and land line phone) }}}
The SSID Key and the NETWORK Key ( ARE ) the first two(2) numbers found on the "right" side of the MAIN HUB ( the black box with all the lights either on (bright green) or flashing ( bright Green) when those services are being used. AS you are looking at the front where the lights are the key numbers are on the "right" side of the box near the top. ( they will state they are the SSID Key and the NETWORK Key.) if you have a different set up the procedure should be nearly identical for finding this information.  Okay back to the practical side of this 

"left click" on the Internet connection Icon on TASK bar, "choose the "network" connection you want, "right click" on that connection and "click on the PROPERTIES menu choice that is displayed via the drop down menu choices. {{ this will open a panel with only two(2) tabs, Tab A will say connection, tab B will say Security.}}

On the connection tab [if the wireless network you want isn't there ( there will be an empty box for you to NAME it. and another empty box below the name to PUT the SSID key Into. DO that NOW!
( at the bottom of the TAB there MAY be a BUTTON with the word APPLY If so”Left Click  “ on it NOW!! )

On the Security Tab there will be a empty box for you to ENTER the NETWORK key DO that NOW!! ( if the APPLY BUTTON appears on this tab as well “ Left Click “ on it NOW!! )  IF the "Apply Button " does not appear then you only have to "Left click" on the OK BUTTON at the bottom of each TAB 

After you DO the above you should have no problems connecting to a wifi HOT Spot anywhere you take your laptop to . ( providing of course that your laptop has its wifi capabilities turned on { usually A physical button on the machine itself } this button usually has a ( ( i ) ) symbol on it. This symbol with the i in the middle the i = an antenna.

You can have every thing set up right and working perfectly with a cable plugged into the computer.
However if you unplug cable and don't have the computers antenna turned on, well you wont get very far on a net connection if you manage to connect at all.

SPECIAL NOTE The Antenna info is "specific" to "laptops" !! DESKTOP MACHINES have a different " REQUIREMENT " for connecting to the internet " wirelessly " and it is CALLED a
( WIRELESS NETWORK ADAPTER ) this device plugs into a USB slot on the DESKTOP computer itself. AND its software HAS to be INSTALLED on the DESKTOP too.

SPECIAL SPECIAL NOTE the (SSID Key) and the (NETWORK Key) mentioned above ARE " NETWORK SPECIFIC "to your ISP ( internet service provider)!! SO these keys should ABSOLUTELY / POSITIVELY NEVER EVER be "CHANGED" by the " END " user !!!! AKA YOU!!

Anonymous · Answer

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Samsung Ativ Smart PC pro network adapter?

2 Answers